Consumer Protection and Financial Services

For consumer protection and financial services issues, we conduct interviews up and down the supply chain and follow key actions of the agencies and Congress to determine whether or not behavior is likely to run afoul of the law or provoke consumer protection policymakers to act.

Recent Consumer Protection and Financial Services Coverage Areas

  • Acthar Investigation
  • Alliance Data Systems
  • Auto Financing Policy
  • Cheetah Mobile
  • Credit Acceptance Corp
  • DOL Fiduciary Rule
  • For-Profit Education
  • LifeLock
  • Menthol Regulation
  • Mortgage Servicing
  • Multi-level Marketing
  • Online Small Business Lending
  • P2P Lending
  • Payday Lenders
  • Prepaid Cards
  • Recreational Off-Highway Vehicles
  • Rent to Own
  • Signet
  • Student Loans
  • Timeshares

Select Article Archive

FleetCor: Risk Based Pricing Raises Additional Disclosure Issues and Further Undermines the Fuel Card Value Proposition

FleetCor: Sales and Marketing Practices Touting Discounts and No Fee Products at Odds with Minimum Program Administration Fee, which Can Result in Customers Paying Over Retail Price for Fuel

FleetCor: Sales and Billing Practices Raise Questions Regarding the Legitimacy of FleetCor’s Fee-Based Income

Auto Financing: Takeaways From Subprime Auto Financing Conference: Negative Incentives in Dealer-Lender Relationship Drive Problems In Market, Long-Lasting Harms To Consumers

Signet Jewelers: Potential Release of Class Arbitration Documents Could be PR Nightmare for Signet

Timeshares: Takeaways from National Timeshare Owners Association Conference

MLM Policy: Nu Skin 4Q15 Recap; VitaMeal is Material to Earnings and Represents a Significant Go-Forward Risk 

Mortgage Servicing: Takeaways from Interview with Source at FHA; A Close Look at FHA Certification Process for HUD Auction

The Capitol Forum Interview Series with FTC Commissioner Maureen Ohlhausen

MLM Policy: Takeaways from Consumer Protection Conference; BurnLounge Appeal Should Resolve Key Uncertainties Regarding FTC Approach to MLM Enforcement;