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Zillow: Realtors Are Required to Drive Business to Zillow’s In-House Lending Arm, Potentially Raising Buyer Costs; Agents Express Concern They Are Violating RESPA

Published on Oct 22, 2025

Zillow’s (Z) commission-splitting Flex program could violate anti-kickback provisions of the Real Estate Settlement Procedures Act (RESPA) because it requires that real estate agents steer homebuyers to Zillow’s mortgage arm, realtors tell The Capitol Forum. The Flex program is an offshoot of Zillow’s Premier Agent program, in which realtors pay a flat fee to connect […]

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